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Cumbrian Properties – For sale or to let – CumbriaCumbrian Properties – For sale or to let – Cumbria
Cumbrian Properties – For sale or to let – CumbriaCumbrian Properties – For sale or to let – Cumbria
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    Penrith: 01768 867 788

    Whitehaven: 01946 313 107

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Tenants

Guide to lettings for tenants

We help not only local tenants but also tenants moving to the area for the first time find their ideal home to rent in Cumbria. Whether you know Cumbria or need to learn more about the area in order to make a decision where you would like to live, we are here to help you find the perfect location for you.

Call us and tell us what you are looking for, let us match you to properties we have available or coming available soon.  Be the first to know when a new property comes on the rental market that matches your criteria.

We can list up to 10 new properties a week and we manage over 500 properties in Cumbria the majority being in the Carlisle area. We have anything from a 1 bed town centre flat to a 6-bedroom property with its own swimming pool and of course everything in between! I’m sure we can find the perfect rental home for you 

Application process EXPLAINED

 

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DEPOSITS EXPLAINED

 

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maintenance during your tenancy

 

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Guarantors

 

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reminders before vacating your property

 

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Looking to move? View our properties to let

 

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read what our tenants say about us

 

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join our lettings mailing list

 

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Download TENANT application forms

 

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Download GUARANTOR application forms

 

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Maintenance during your tenancy

If you have any maintenance issues during your tenancy, please report this to us as soon as possible (managed properties only). We have a full list of trusted contractors on our books who have all worked for us for a number of years and hold their own insurance liability cover. They understand how we work and are more than happy with your permission to collect keys form our office when you cannot be home to meet them.

Have you a maintenance issue with your home? Simply take a photo or video and log the issue now via email direct to our full-time dedicated maintenance team Email maintenance team maintenance@cumbrian-properties.co.uk

Deposits explained

By law all Landlords and agents have to register and log all deposits with an approved third party. We use Deposit Protection for all of our managed properties deposits.

Guarantors

Having a guarantor maybe required if your application is not strong enough this could be for a number of reasons including your affordability does not reach an ideal level, you work part time, it is your first time renting, bad credit score or you are a student. A guarantor is normally a parent or close relative.

The guarantor will sign a contract that legally promises to pay the rent and possibly fulfil the tenant’s other obligations under the tenancy if the tenant fails to do so. It is an agreement between the guarantor and the landlord, regulated by the general principles of contract law. The express terms of the guarantee agreement are binding on the guarantor, so it is crucial to read and understand it before signing.

The guarantor does not become a party to the tenancy agreement between the landlord and the tenant (ie s/he is not a tenant), but if the tenant fails to pay the rent and/or causes damage to the property, the landlord can seek to recover payments from the guarantor. A guarantor is a guarantor for the full tenancy not just a specific tenant on the lease.

Reminders before vacating out managed properties

Your notice must be made in writing by letter or email before the rental payment date

We will acknowledge your notice by email or letter. If you do not receive this reply, please be aware we may not have received your notice and you may have to wait until the following month to re submit your notice.

Cleaning your property at the end of tenancy is crucial to you receiving your deposit refund. You need to return the property in the same if not better condition as you received it at the start of tenancy. We can of course take into consideration normal wear and tear for long tenancies.

Cleaning checklist before leaving;

  • Wipe, dust and polish all surfaces in all rooms.
  • Please make sure all cobwebs and signs of dirt, grease or dust is removed.
  • Hoover all floors.
  • Wash all hard and laminate flooring
  • Remove limescale and mildew from bathrooms
  • Clean all bathroom surfaces, including the sink, bath, toilet, shower tray, shower screen, floor and windows. Don’t forget to clean out the shower plug and extractor fan.
  • Clean all surfaces in the kitchen including all appliances and inside the cupboards. The oven is normally the area of most cleaning needed. Please make sure you make a start on this appliance at least a few days before you vacate the property. Don’t forget to clean the extractor fan filter.
  • Clean all windows inside and out. It is likely you have a professional window cleaner for the exterior windows.
  • If you have outside areas, please make sure these are left clean and tidy. All grass areas must be cut, flower beds and other areas weeded and all shrubs etc must be tidy and not overgrown. All paths, driveways, steps and patios must be swept and weeded and washed down where possible.

Failure to do the above will incur costs, if you would like to see a full list of professional cleaning costs please notify the office.

Application process explained

  • You must view the property
  • Fill in application forms (they can be collected from our accompanied viewer, office or downloaded from our website)
  • Submit your forms to our office.
  • At this stage you will be assigned to a lettings negotiator, this team member will help you through the application process and will be your first point of contact for all enquiries.
  • Correctly filled out forms along with your first week's rent secures your application.
  • We will also require a copy of photographic ID.
  • The landlord will be notified about the application and we will discuss your application and details with them.
  • Ultimately it is the landlord’s decision at this point whether they go ahead with the application. If the landlord declines this application at this stage (i.e. before credit checks and references are requested) your month’s rent etc is refundable.
  • Once the application has been accepted, we will carry out an online credit check, and email request your employers’ reference. Where possible we would like a previous landlord or agent’s reference also. Please remember the more references we can obtain the stronger the application.
  • During this process we can discuss a moving in date with you.
  • Once all references and credit checks are obtained and we are satisfied, we can prepare the tenancy agreements and moving in documents for you.
  • We will then arrange a convenient day and time for you to come into our office to go through the agreement and moving in documents. At this appointment you will receive a copy of your tenancy agreement, copy of a schedule of conditions, inventory, information about where your deposit is logged, receipts for rent and deposit paid. Finally, we will give you your keys.

    Download application forms

Read what our tenants say about us.

Connor and the team were very helpful and proactive when I found an ideal property. It was daunting due to my circumstances (having had major spinal surgery so on benefits for now, and whilst recovering being offered employment as a HCA) However, Connor was reassuring and spoke to my prospective landlady, there was no judgements and both Connor and my landlady were great. I am now in a lovely little place next to he hospital where I can see me staying whilst I go for my nurse training. There were some estate agents didnt even bother replying back to me and some just shut me down quickly because I didnt fulfill the criteria, keeping me (and others) technically homeless. Cumberland Properties worked around that and saw the bigger picture of my situation. Thanks guys, happy to recommend.

Mr and Mrs Noble

I would just like to say what a pleasurable experience it was dealing with Cumbrian Property in finding a rental property. This was due to Susan Moses who is very professional whist having a welcoming and friendly attitude..If you are looking for a rental property i would recomend you go talk to Susan .

Dave Galloway

It's my first time renting a property. Had a wonderful experience with Cumbrian Properties and people working there. Jodie is a great person to work with, always helpful and patient with all my questions and I had a lot of them. If I'm going to have to change house in the distant future, definitely will look for one with this agency.

Piotr Olej

We had a very helpful experience here with the agent. Everything pertaining to the rental property was clearly presented and understood. We appreciate the time given to answer our questions as this was the first time we have rented a property. Highly recommended -- six stars!

Mr and Mrs Noble

I found all the staff who deal with the property lettings side of the business to be very professional and helpful in there roles. It has been a pleasure to have rented a property through Cumbrian Properties. Special thanks to Susan and Connor.

Garry Ross

Cumbrian properties guided us every step of the way and Connor and his team were polite and professional in all our encounters , clarifying every little thing. Highly recommend their service for anyone

Jeanette and Ram

Business Information

Cumbrian Properties Estate & Letting Agents Ltd
Registered Office:
2 Lonsdale Street, Carlisle, Cumbria CA1 1DB
Company Registration No. 04196515
VAT Reg No. 622 0761 72.

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Contact Us

Carlisle: 01228 599 940

Penrith: 01768 867 788

Whitehaven: 01946 313 107

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